FAQ

wHAT ARE YOUR HOURS?

Our gym is open 24/7 for member use. Need to talk to an employee? Our staffed hours are as follows:

 

Mon:    8 am - 9 pm

Tue:     8 am - 9 pm

Wed:    8 am - 9 pm

Thu:     8 am - 9 pm

Fri:       9 am - 6 pm​

Sat:      9 am - 2 pm

 

Do you offer discounted rates for students, military, and state/fed employees?

Absolutely!

 

We offer 10% discounts for students, teachers, federal and state employees, as well as all military and their families.

 

 

 

Are there any additional fees?

Just a one-time starting package! Don't worry, it has perks and includes that month's charge as well as your card fee!

 

The starting package includes the ability to use the facilities until your first monthly charge, a branded aluminum water bottle, a Club sticker, your membership card and fee, and a lanyard for your card.

 

Starting packages are priced as follows:

 

Single - $49.99     |    Couple - $59.99     |     Family - $69.99

 

That fee is due in place of your first month's membership on the day you sign up. After that, it's just the monthly fee!

 

 

Wait, so do I get charged twice?

Of course not! In order to make sure members are not charged for their starting package too closely to their first month, we will now charge all members on one of two dates per month.

 

If you sign up between the 1-15 of the month you will be charged on the 5th of each month.

If you sign up between the 16-31 of the month you will be charged on the 25th of each month.

 

 

Ex: Tim comes in on July 2nd to get a membership. On that date, he pays $49.99 for his starting package. He receives his card and the items that come with the package. His future billing date will be set for the 5th of each month. He will not be charged for the month he signed up. His first monthly payment will be on August 5th for the amount of $19.99.

 

Ex 2: Sally and Allen come in on November 18th to get a couple’s membership. On that date, they pay $59.99 for their starting package. They receive their cards and the items that come with the package. Their future billing date will be set for the 25th of each month. They will not be charged for the month they signed up in (November). Their first monthly payment will be on December 25th for the amount of $29.99.

Rewards system

Members that stay for a year are eligible to join our rewards program. This drops your rates by 25% to as follows:

 

Single - $14.99/Month

Couple - $22.49/Month

Family - $29.99/Month​

Cancellations

No problem and no fees!

 

We're sad to see you go, but we understand that things happen. We want you as a member because you WANT to be here. Not because a contract says so. If you do cancel, there is no fee. Simply turn your membership card into the front desk. If you decide to sign back up, you will have to pay for a new starter package and your eligibility for our rewards program will start back over with a new membership.

How do I sign up?

Just come on down to our office during our staffed hours and we'll get everything set up for you! Memberships are active the minute you get your membership cards. We're hoping to eventually enable an online sign-up system in the future.

 

 

 

WHAT ARE YOUR CHILDCARE HOURS?

Childcare is offered for members during these listed hours:

Mon:    9 am - 11 am  /  4 pm - 7 pm

Tue:     4 pm - 7 pm

Wed:    9 am - 11 am  /  4 pm - 7 pm

Thu:     4 pm - 7 pm

Fri:       9 am - 11 am

 

 

I have a question that isn't listed.

No worries!  Simply give us a call during our staffed hours at (256) 237-2406 .